Returns & Exchanges
At Hansø Home, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original condition and packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original Hansø Home packaging, ensuring all tags and protective materials are included to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing